I went through a terrible ordeal with bilateral carpal tunnel symptoms; terrible pain around the clock in both arms (from the shoulders to finger tips). I was beside myself in pain and was really panicking since I could barely function in the office or at home. Pain killers did not work so it was very frightening and starting to cause depression. I was forced to get very educated on the subject quickly and found the majority of information on the Internet on how to combat this problem did NOT work, including vitamins, massages, chiropractors, wrist braces, wrist wrests, and even read surgery doesn't work in many cases since carpal tunnel syndrome often originates in the upper body (neck, chest, and shoulders). In any case, I tried all of these (aside from the surgery) and actually got worse.
After researching for months, all it took was daily stretching exercises! Once I found them I was better in 10 days. Nothing else worked, but this worked instantly. There is a book called Conquering Carpal Tunnel Syndrome that shows what exercises to do. Please post this - people need to know this!